Jenna Summers
About Jenna Summers
Jenna Summers is a Global Senior Learning and Development Specialist and Global DEI ERG Enterprise Lead with over ten years of experience in the tech, retail, and financial services sectors. She has held various roles at Litera and CONTACT CENTRES AUSTRALIA, focusing on training, development, and diversity initiatives.
Work at Litera
Jenna Summers currently serves as the Global Senior Learning and Development Specialist and Global DEI ERG Enterprise Lead at Litera. She has held this position since 2021, contributing to the company's focus on learning initiatives and diversity, equity, and inclusion efforts. Prior to her current role, she worked as the Global Learning & Development Specialist and Global DEI ERG Founder from 2019 to 2021. During her tenure at Litera, she has been instrumental in implementing strategies that enhance employee development and foster an inclusive workplace culture.
Previous Experience at Ventrica
Before joining Litera, Jenna Summers worked at Ventrica as a Senior Training Officer from 2017 to 2018. In this role, she focused on training initiatives that supported the company's operational goals. Her experience at Ventrica contributed to her expertise in developing effective training programs tailored to meet the needs of the organization.
Background in Training and Development
Jenna Summers has over ten years of experience in training and development, specifically within global blue-chip companies across the tech, retail, and financial services sectors. Her career includes significant roles such as Head of Training & Development at Contact Centres Australia from 2013 to 2016, where she implemented blended learning strategies that enhanced revenue and productivity while ensuring compliance with regulatory standards.
Education and Expertise
Jenna Summers holds an eCornell certification as a Diversity Professional. This certification complements her extensive background in learning and development, particularly in fostering diversity and inclusion within organizations. Her approach is customer-centric and development-driven, focusing on achieving business objectives while building strong relationships with key stakeholders.
Career Progression
Jenna Summers has a diverse career trajectory that includes various roles in training and development. She worked as a Product Training Manager at Litera from 2018 to 2019 and as a Sales Team Lead at Make It Cheaper from 2011 to 2013. Each position has contributed to her comprehensive understanding of training methodologies and stakeholder engagement, enabling her to effectively drive learning initiatives in her current roles.