Jessica Isenhower
About Jessica Isenhower
Jessica Isenhower serves as the Director of Revenue Operations at Litera, bringing over 15 years of experience in the B2B SaaS industry. She has a strong background in customer success, sales enablement, and business intelligence, and is known for her ability to lead diverse teams and drive strategic initiatives.
Current Role at Litera
Jessica Isenhower serves as the Director of Revenue Operations at Litera, a position she has held since 2024. In this role, she focuses on leveraging data and technology to drive impactful transformations within the organization. Her responsibilities include crafting and executing strategic plans that deliver measurable business outcomes.
Previous Experience in Revenue Operations
Prior to her current role, Jessica worked at Cloud Software Group as the Director of Global Revenue Enablement from 2023 to 2024. She also held the position of Business Intelligence Director at the same company from 2022 to 2023. Her experience includes significant roles at TIBCO as Head of Customer Excellence Operations and various positions at Cisco WebEx, where she developed her expertise in customer success and enablement.
Background in Customer Success and Training
Jessica has extensive experience in customer success and training, having worked at Cisco WebEx in multiple capacities, including Senior Customer Success Trainer and Training Program Manager. Her tenure at Cisco Systems as a Training & Documentation Project Manager further solidified her skills in developing enablement programs and leading diverse teams.
Education and Expertise
Jessica Isenhower earned a Bachelor of Arts in English Language and Literature from the University of California, Berkeley. With over 15 years of experience in the B2B SaaS industry, she specializes in sales, presales, enablement, customer success, and business intelligence functions. Her educational background complements her professional expertise in driving strategic initiatives.
Professional Development and Learning
Described as a lifelong learner, Jessica Isenhower actively seeks new opportunities for growth and development. She emphasizes fostering a collaborative environment, which reflects her commitment to continuous improvement and effective team leadership in her various roles throughout her career.