Kinjal Popat
About Kinjal Popat
Kinjal Popat is a Senior Director of User Experience and Technical Communications with extensive experience in UX leadership across various companies. She has held significant roles at organizations such as Hitachi Vantara, Sears Holdings Corporation, and Xactly Corp, and has a strong educational background in business and design.
Work at Litera
Kinjal Popat currently serves as the Senior Director of User Experience and Technical Communications at Litera. In this role, she is responsible for overseeing the user experience strategies and technical communications within the organization. She has been with Litera since 2023, contributing to the development and implementation of user-centered design principles that enhance product usability and customer engagement.
Previous Experience in User Experience
Prior to her current role, Kinjal Popat worked at Xactly Corp as the Head of User Experience and Research from 2019 to 2023. She led the first-ever overhaul of user experience for core Xactly products, focusing on integrating consumer-grade experiences into enterprise solutions. Before Xactly, she held positions at Hitachi Vantara as a UX Leader and at Sears Holdings Corporation as a Senior Manager of UX and Product Manager.
Education and Expertise
Kinjal Popat holds an MBA from California Coast University. She has also completed a certification in Flash Scripting from the Institute of Multimedia Arts and Graphic Effects in Chennai, India. Additionally, she earned a Diploma in Computer Application from H.A. College of Commerce in Gujarat, India, and studied Commercial Arts at Sheth C. N. College of Fine Arts in Gujarat, India. Her educational background supports her expertise in user experience design and technical communications.
Leadership and Mentorship
In her leadership role, Kinjal Popat is responsible for hiring and mentoring a distributed team of designers and researchers across the US and Canada. She emphasizes cross-functional alignment and consistency in product design, ensuring that her team adheres to the design system she has established at Xactly. Her focus on strategy and execution has been instrumental in enhancing team performance and product outcomes.
Career Development and Fellowships
Kinjal Popat participated in the Startup Leadership Program as an SLP Fellow in 2017, where she engaged in professional development and networking opportunities. This experience contributed to her growth in the field of user experience and design leadership. She has also worked as a User Experience Designer at IBM and The Hartford, further building her expertise in the industry.