Claire Robert Jackson

Business Systems Analyst @ Litmus

About Claire Robert Jackson

Claire Robert Jackson is a Business Systems Analyst with a background in membership development and database coordination. She has worked in various roles across different organizations and has a strong interest in system optimization, particularly within the Salesforce platform.

Current Role at Litmus

Claire Robert Jackson currently serves as a Business Systems Analyst at Litmus, a position she has held since 2022. In this role, she focuses on system optimization and solving complex business problems, particularly utilizing the Salesforce platform. Her work involves analyzing business needs and implementing solutions that enhance productivity and efficiency. Jackson works remotely, allowing her to engage with diverse teams and projects.

Previous Experience at Caribbean Hotel and Tourism Association

From 2018 to 2022, Claire Robert Jackson worked at the Caribbean Hotel and Tourism Association as a Membership Development & Database Coordinator. During her four years in this role, she was responsible for managing membership databases and supporting the organization's development initiatives. Her experience in this position contributed to her understanding of membership management and data analysis.

Educational Background

Claire Robert Jackson holds a Bachelor's degree in Management Information Systems from Florida International University, where she studied from 2013 to 2016. Prior to that, she earned an Associate of Arts degree in Business Administration and Management from Miami Dade College, completing her studies from 2011 to 2013. Additionally, she has been studying at Trailhead by Salesforce since 2021 to further her knowledge in the Salesforce ecosystem.

Professional Development in Salesforce

In 2022, Claire Robert Jackson participated in the Talent Stacker Salesforce Career Development Program as a Salesforce Certified Professional for six months. This program allowed her to deepen her understanding of the Salesforce platform and build professional relationships within the Salesforce community. She actively engages in Salesforce Community groups, contributing to discussions that aim to enhance productivity and efficiency for others.

Early Career Experience

Claire Robert Jackson began her career with various roles at Miami Dade College, including positions as a Student Assistant and Lab Assistant from 2013 to 2014. She also worked at eMerge Americas in multiple capacities, including Operations Specialist from 2014 to 2017 and Project & Accounting Manager from 2017 to 2018. These experiences provided her with a solid foundation in project management and operational processes.

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