Matthew Biddle
About Matthew Biddle
Matthew Biddle is a Sr. Support Engineer at Litmus in Cambridge, Massachusetts, where he has worked since 2021. He has a background in technology support and operations, with previous roles at CVS Pharmacy, Formlabs, and PillPack.
Work at Litmus
Matthew Biddle has been employed at Litmus as a Senior Support Engineer since 2021. He is based in Cambridge, Massachusetts, and has accumulated three years of experience in this role. Prior to his current position, he served as a Support Engineer at Litmus from 2019 to 2021, where he contributed for two years. His experience at Litmus encompasses a range of technical support responsibilities, focusing on enhancing customer satisfaction and resolving technical issues.
Previous Employment Experience
Before joining Litmus, Matthew Biddle worked at several organizations in various technical roles. He was a Pharmacy Technician at CVS Pharmacy from 2015 to 2016. Following this, he held the position of Technology Operations Specialist at Formlabs for five months in 2019. Additionally, he worked as an IT Support Engineer at PillPack from 2016 to 2019, where he gained valuable experience in IT support and operations.
Education and Expertise
Matthew Biddle studied Computer Science at Manchester Community College, where he earned an Associate's degree from 2016 to 2018. His educational background has provided him with a solid foundation in technical skills and knowledge, which he has applied throughout his career in various support and engineering roles.
Technical Skills and Specializations
Throughout his career, Matthew Biddle has developed a range of technical skills relevant to support engineering and IT operations. His experience in roles such as IT Support Engineer and Technology Operations Specialist has equipped him with expertise in troubleshooting, customer support, and technical problem-solving. His work at Litmus further enhances his specialization in providing effective solutions to technical challenges.