Ariel Manalo
About Ariel Manalo
Ariel Manalo is an Executive Account Director at LiveRamp, with a diverse background in customer success and account management across various technology companies. He holds a Bachelor of Arts in Legal Studies from the University of California, Berkeley, and an MBA in Business Administration from Notre Dame de Namur University.
Work at LiveRamp
Ariel Manalo currently holds the position of Executive Account Director at LiveRamp, where they have been employed since 2024. This role is based in the San Francisco Bay Area and operates in a hybrid work environment. In this capacity, Manalo focuses on developing and maintaining strategic client relationships, ensuring customer satisfaction, and driving business growth.
Education and Expertise
Ariel Manalo has a strong educational background, having earned a Bachelor of Arts in Legal Studies from the University of California, Berkeley. Additionally, Manalo holds a Master of Business Administration (MBA) with a focus on Business Administration, Management, and Operations from Notre Dame de Namur University. Manalo also completed the Stanford Advanced Project Management (SAPM) certification and a certification in Integrated Marketing Communication from UC Berkeley Extension.
Background
Ariel Manalo has extensive experience in customer success and account management across various organizations. Prior to joining LiveRamp, Manalo held positions at companies such as HP, BrightEdge, Sprint, and Adobe. Manalo's career spans over two decades, with roles that include Director of Customer Success at BrightEdge and Senior Manager at Adobe, among others. This diverse background has equipped Manalo with a comprehensive understanding of customer engagement and business development.
Achievements
Throughout their career, Ariel Manalo has demonstrated a commitment to enhancing customer satisfaction and retention. Manalo has served as a customer success growth coach at Catalyst Software, focusing on coaching and mentoring in customer success management. Additionally, Manalo founded NimbleCSM LLC, where they act as a principal advisor, further emphasizing their dedication to the field of customer success.
Previous Work Experience
Ariel Manalo has held various roles in notable companies, including Director of Customer Operations at Cisco and Senior Manager of Strategic Customer Success at Twilio. Manalo's experience also includes positions at Lexmark, Xerox, and Aspect Software. This extensive work history reflects a strong foundation in customer operations and strategic account management.