Saagar Patel Francis
About Saagar Patel Francis
Saagar Patel Francis is a Senior Customer Success Manager at LiveRamp, specializing in Enterprise Data Partnerships. With nearly a decade of experience in customer success and cross-functional team building, he has worked in various roles across multiple industries, including Food and Beverage and Fintech.
Work at LiveRamp
Saagar Patel Francis currently holds the position of Senior Customer Success Manager for Enterprise Data Partnerships at LiveRamp. He has been with the company since 2022, contributing to customer success initiatives in the San Francisco Bay Area. Prior to this role, he worked at LiveRamp as a Customer Success Manager for Enterprise Brands from 2019 to 2022. During his time at LiveRamp, he has focused on enhancing customer engagement and satisfaction through organized success programs.
Previous Experience
Before joining LiveRamp, Saagar Patel Francis held various roles in different organizations. He worked at Clover Network, Inc. as a Senior Account Manager for Strategic Partnerships since 2016. His earlier experience includes serving as a Sales Engineer in Technical Consulting Services at Revel Systems from 2015 to 2016. He also worked at Blentech Corporation as a Field Marketing Manager for one year in 2014 and as a Senior Customer Success Manager from 2009 to 2014. His career began at Parmalat Canada Research and Development Center as a Product Development Engineer from 2006 to 2008.
Education and Expertise
Saagar Patel Francis earned a Bachelor of Engineering (BEng) degree in Biochemical Engineering from Western University, where he studied from 2002 to 2006. His educational background provides a strong foundation for his work in various industries, including Manufacturing, Food and Beverage, and Fintech. He specializes in building cross-functional teams to drive product strategy initiatives and excels in communication and collaboration among diverse teams.
Achievements in Customer Success
Saagar Patel Francis has a proven track record of increasing customer adoption, retention, and satisfaction. He implements highly attentive and organized success programs that enhance the customer experience. His nearly a decade of experience in customer success and partnership consulting has established him as a trusted advisor in his field, particularly within the Manufacturing, Food and Beverage, and Fintech sectors.