Sushila Sahay
About Sushila Sahay
Sushila Sahay serves as the Global VP of Customer Success at LiveRamp since 2022 and has extensive experience in leadership roles across various technology companies. She has a strong background in scaling revenue and transforming customer success operations, with a notable history at Lightbend, Inc. and other organizations.
Work at LiveRamp
Sushila Sahay has been serving as the Global VP of Customer Success at LiveRamp since 2022. In this role, she has led the transformation of customer success and operations for LiveRamp's global business, which generates approximately $600 million in revenue. Her leadership focuses on enhancing customer experiences and driving operational efficiency within the organization.
Current Roles and Advisory Positions
In addition to her role at LiveRamp, Sushila Sahay is actively involved in various advisory positions. She has been a DEI Advisory Board Member at Vantage Point since 2020. Additionally, she serves as Co-Chair of the CEO Alliance and is a Founding Member at FirstBoard.io™, contributing to initiatives that support board-ready executives. She also acts as an Advisor at Chainstarters since 2022.
Previous Experience at Lightbend, Inc.
Sushila Sahay has extensive experience at Lightbend, Inc., where she held multiple senior leadership roles over a span of nine years. Her positions included Executive Vice President, Chief Operating Officer, and Vice President of Customer Operations & HR. During her tenure, she was instrumental in scaling operations and enhancing customer success strategies, contributing to the company's growth.
Education and Expertise
Sushila Sahay earned her MBA with a focus on Honors Strategic Management from the University of Alberta, where she studied from 1997 to 1999. Her educational background, combined with her extensive experience in Software as a Service (SaaS) and organization design, has equipped her with the skills necessary to lead teams and drive revenue growth in technology companies.
Recognition and Leadership
Sushila Sahay has been recognized as one of the Top 50 board-ready female executives in technology by Firstboard.io. Her leadership experience spans various functions, including Engineering, Customer Success, Services, Marketing, HR, and Operations, showcasing her ability to manage diverse teams in high-growth environments.