Tharun Sai Gundeboina

Customer Success Manager @ LiveRamp

About Tharun Sai Gundeboina

Tharun Sai Gundeboina is a Customer Success Manager with extensive experience in customer success roles across various companies, including Coherent, Gainsight, and LiveRamp. He holds a Bachelor of Science in Mathematics Electronics & Computer Sciences from Osmania University and has multiple certifications in Salesforce and Sitecore.

Work at LiveRamp

Tharun Sai Gundeboina currently serves as a Customer Success Manager at LiveRamp, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing customer relationships and providing support to help clients maximize the value of LiveRamp's offerings.

Previous Experience in Customer Success

Prior to joining LiveRamp, Tharun held various roles in customer success across multiple organizations. He worked at Coherent as a Customer Success Manager for five months, where he played a vital role in managing renewals and customer communications. His experience also includes positions at Hubstream, Quixy, and Gainsight, where he led customer success teams and focused on training, handling escalations, and building solutions.

Educational Background

Tharun holds a Bachelor of Science (B.Sc.) degree in Mathematics, Electronics, and Computer Sciences from Osmania University, where he studied from 2006 to 2009. He also attended the University of Hyderabad, where he studied MEC's from 1996 to 2004. His foundational education includes an Intermediate degree in Mathematics, Physics, and Chemistry from Vizag Defence Academy, completed between 2004 and 2006.

Certifications and Skills

Tharun has obtained multiple certifications in Salesforce and Sitecore, which enhance his expertise in customer relationship management and digital experience platforms. His skills include customer success management, sales, and upselling, as demonstrated during his tenure at Coherent, where he adjusted renewals and managed payments.

Career Progression

Tharun's career began at IBM Global Business Services as a Remote Support & Operations Specialist, where he worked for two years. He then transitioned to roles at Oakton and Gainsight before moving into customer success positions at Zenoti, Quixy, and Hubstream. His diverse experience in various sectors has contributed to his comprehensive understanding of customer needs and operational efficiency.

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