Brittany Wash
About Brittany Wash
Brittany Wash is a Senior Customer Success Manager at Livly, where she has worked since 2022. She has a diverse background in customer success and marketing, with previous roles at organizations such as the Miami Dolphins and Gamma Phi Beta International Sorority.
Current Role at Livly
Brittany Wash serves as the Senior Customer Success Manager at Livly, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships, addressing customer inquiries, and implementing strategies to improve service delivery.
Previous Experience in Customer Success
Before her current position, Brittany worked at Livly as a Customer Success Manager from 2021 to 2022. In this role, she contributed to customer engagement initiatives and supported clients in maximizing their use of Livly's services. Her experience in customer success has been pivotal in her career development.
Background in Sports and Business Development
Brittany has a background in sports management, having worked with the Miami Dolphins and Hard Rock Stadium. She held the position of Business Development Account Executive from 2019 to 2021, where she focused on driving revenue through client relationships. Prior to that, she was a Membership Development Associate from 2018 to 2019, contributing to membership growth and retention strategies.
Educational Qualifications
Brittany Wash earned her Bachelor’s Degree in Marketing from Auburn University, where she studied from 2014 to 2018. Her educational background provided her with foundational knowledge in marketing principles and strategies, which she has applied throughout her career. She completed her high school education at Lassiter High School from 2010 to 2014.
Internship Experience
Brittany gained valuable experience through internships early in her career. She interned at MMR Research Associates, Inc. for two months in 2017, where she developed insights into market research. Additionally, she worked as a Marketing Intern at the Auburn Athletics Department from 2017 to 2018, where she supported marketing initiatives for the athletics program.