Tamara B.
About Tamara B.
Tamara B. is a Service Delivery Manager at Lockstep Technology Group, where she has worked since 2024. She has a background in client success and support roles, with previous positions at InfoTrust and Cerium Networks, and holds a Bachelor of Science in Information Technology from Western Governors University.
Work at Lockstep Technology Group
Tamara B. has been employed at Lockstep Technology Group as a Service Delivery Manager since 2024. In this role, she is responsible for overseeing service delivery operations and ensuring client satisfaction. Her tenure at Lockstep Technology Group has lasted for 6 months, during which she has contributed to enhancing service processes and client engagement.
Previous Experience at InfoTrust
Prior to her current position, Tamara B. worked at InfoTrust as a Client Success Manager from 2022 to 2024. In this role, she focused on maintaining client relationships and ensuring successful project outcomes. Her experience at InfoTrust spanned 2 years, during which she developed skills in client management and service delivery.
Career at Cerium Networks
Tamara B. has a significant history with Cerium Networks, where she held multiple positions. She served as a CSC Support Agent from 2015 to 2016 for 11 months, and later as a CSC Service Delivery Lead from 2016 to 2022 for 6 years. In these roles, she was involved in support operations and service delivery management, contributing to the overall efficiency of client services.
Education in Information Technology
Tamara B. has a strong educational background in Information Technology. She earned her Bachelor of Science (BS) degree from Western Governors University, studying from 2020 to 2023. Prior to that, she completed an Associate of Arts and Sciences (AAS) degree at Spokane Falls Community College from 2013 to 2015. This educational foundation has equipped her with the necessary skills for her career in technology and service delivery.