Kelly Pinkerton
About Kelly Pinkerton
Kelly Pinkerton is a Customer Success Specialist with a strong background in client relations and customer service. She has held various roles in the industry, including positions at Spectra by Comcast Spectacor and Zillow, and has expertise in sales initiatives and event management.
Work at Lone Wolf Technologies
Kelly Pinkerton has been employed at Lone Wolf Technologies as a Customer Success Specialist since 2022. In this role, she focuses on enhancing client satisfaction and ensuring successful product utilization. Her responsibilities include managing customer relationships and addressing client needs effectively. This position allows her to leverage her extensive background in customer service and client relations.
Previous Experience in Customer Service
Before joining Lone Wolf Technologies, Kelly Pinkerton held several positions that contributed to her expertise in customer service. She worked at the University of Washington as a Season Ticket Account Manager from 2017 to 2021, where she managed client accounts and sales. Prior to that, she served as Group Sales Manager at Spectra by Comcast Spectacor from 2013 to 2017, focusing on group sales initiatives. Her early career included roles at Global Spectrum, where she was a Marketing Intern and later a Premium Services Coordinator.
Education and Expertise
Kelly Pinkerton studied at Central Washington University, where she earned a degree in Public Relations from 2008 to 2012. This educational background provided her with foundational knowledge in communication and client engagement. She possesses skills in Microsoft Office, Salesforce, and Outreach, which support her role in customer success. Additionally, she has experience in managing events and implementing new sales initiatives.
Skills in Project Management
Kelly Pinkerton demonstrates a proven ability to work independently and manage multiple projects simultaneously. Her experience in various customer-facing roles has equipped her with the skills to meet tight deadlines and deliver results. She is adept at generating innovative ideas that enhance customer experiences and drive sales initiatives.
Career Progression
Kelly Pinkerton's career has shown a clear progression in customer service and sales roles. After starting as a Marketing Intern at Global Spectrum, she transitioned to various positions that included Premium Services Coordinator and Group Sales Manager. Her role at Zillow as part of the Zillow Offers Service Team further expanded her experience before she joined Lone Wolf Technologies.