Salman Raza
About Salman Raza
Salman Raza is a Deskside Support Consultant - Level II with extensive experience in customer service and IT support. He has a background in finance and technology, having worked in various roles in Canada and Pakistan, and is actively involved in community fundraising efforts.
Work at Long View Systems
Salman Raza has been employed at Long View Systems as a Deskside Support Consultant - Level II since 2020. In this role, he provides technical support and assistance to clients, ensuring efficient operation of their IT systems. His responsibilities include troubleshooting hardware and software issues, maintaining user workstations, and delivering high-quality customer service. His experience in this position contributes to the overall effectiveness of the support team.
Education and Expertise
Salman Raza studied at Seneca College, where he earned a College Diploma in Computer Networking and Support - Honours from 2017 to 2019. He also attended the University of Central Punjab in Lahore, where he studied IT & Finance and obtained a degree in Business Administration from 2003 to 2005. His educational background provides him with a solid foundation in both technical and financial aspects of IT.
Background
Salman Raza has over 3 years of experience in customer service roles, including positions at Chatr Mobile and HBL - Habib Bank Limited. He worked as a Customer Service Representative at Chatr Mobile from 2014 to 2018 and as an Officer in Management Information Systems at HBL from 2008 to 2013. His diverse background in customer-facing roles has equipped him with strong communication and problem-solving skills.
Professional Experience
Prior to his current role, Salman Raza worked at Seneca College as an IT Systems Technologist - Team Lead for 4 months in 2019. His responsibilities included overseeing IT support operations and leading a team to address technical challenges. He also held a position at Allied Bank Limited as a Credit Officer from 2006 to 2008. His varied work experience spans multiple sectors, enhancing his adaptability in different environments.
Community Involvement
Salman Raza has volunteered for fundraising efforts aimed at the ongoing maintenance of a community mosque. His involvement in community service reflects his commitment to supporting local initiatives and contributing positively to his community.