Hadley Springer
About Hadley Springer
Hadley Springer serves as the Scaled Programs Manager at Loom, a position she has held since 2022. With a background in customer success and onboarding, she has previously worked at Fivestars and brightwheel, among other companies.
Work at Loom
Hadley Springer has been employed at Loom as a Scaled Programs Manager since 2022. In this role, she is responsible for overseeing and managing scaled programs within the organization. Prior to this position, she worked at Loom as a Customer Success Manager for a period of seven months in 2022.
Previous Experience in Customer Success
Before joining Loom, Hadley Springer held several positions in customer success. She worked at Fivestars as a Senior Customer Success Manager from 2017 to 2018. Additionally, she served as a Senior Account Coordinator at Fivestars from 2016 to 2017. Her experience also includes a role as a Senior Onboarding Specialist at brightwheel from 2018 to 2019 and as the Manager of the Customer Onboarding Team at brightwheel from 2019 to 2022.
Educational Background
Hadley Springer earned a Bachelor of Arts (BA) degree from the University of Denver, where she completed a double major in International Studies and Geography, along with a minor in Spanish. Her studies at the university spanned from 2010 to 2014. Prior to her university education, she attended Greens Farms Academy from 2000 to 2010.
Early Career Experience
Hadley Springer's early career includes various roles in operations and event planning. She worked as an Operations Coordinator at Factory Design Labs from 2015 to 2016. Additionally, she served as an Event Planner and Marketing Associate at Lotus Concepts Management from 2014 to 2015. These positions provided her with foundational skills in operations and customer engagement.
International Study Experience
Hadley Springer participated in international study programs during her education. She studied abroad with School Year Abroad (SYA) from 2008 to 2009. Additionally, she took part in the Semester At Sea program in Fall 2012, which enriched her global perspective and understanding of diverse cultures.