Allison Sobotka
About Allison Sobotka
Allison Sobotka is a Senior Merchant Support Specialist currently working at Loop in the Columbus, Ohio Metropolitan Area. She has a diverse background in merchant support, case management, and customer service, with previous roles at CoverMyMeds, NC4K, and the Columbus Blue Jackets.
Current Role at Loop
Allison Sobotka serves as a Senior Merchant Support Specialist at Loop, a position she has held since 2023. In this role, she provides advanced support to merchants, ensuring their needs are met effectively. Her experience in merchant support is built on her previous role at Loop as a Merchant Support Specialist from 2021 to 2023, where she developed skills in customer service and problem resolution.
Previous Experience at CoverMyMeds
Prior to her current position, Allison Sobotka worked at CoverMyMeds in various roles. She started as a Case Manager from 2020 to 2021, where she managed patient cases and facilitated medication access. Before that, she served as an Account Coordinator from 2019 to 2020 and as an Account Specialist for six months in 2019. These roles contributed to her expertise in client relations and account management.
Early Career and Internships
Allison Sobotka began her career with a Creative Marketing Internship at NC4K in 2017, where she gained experience in marketing strategies and creative content development. Additionally, she worked as a Ticket Sales Consultant for the Columbus Blue Jackets from 2018 to 2019, where she focused on sales and customer engagement. Her early roles laid a foundation for her skills in communication and customer service.
Education and Academic Background
Allison Sobotka studied at Ohio University, where she earned a Bachelor's degree in Communication and Media Studies from 2014 to 2018. Her education provided her with a strong understanding of communication principles and media strategies. She also completed her secondary education at Dublin Jerome High School from 2010 to 2014, which prepared her for her higher education pursuits.
Customer Service Experience
Allison Sobotka has a solid background in customer service, having worked at Pet Palace Resorts from 2016 to 2017. In this role, she engaged with customers to provide assistance and resolve inquiries. Her customer service experience has been integral to her professional development, enhancing her ability to support clients effectively in her subsequent roles.