Thornton Mountford
About Thornton Mountford
Thornton Mountford is a professional in merchant support with a diverse background in customer experience and revenue operations. He has held various roles at companies such as SeatGeek and CBS Corporation, and currently works at Loop since 2022.
Current Role at Loop
Thornton Mountford currently serves in the role of Merchant Support at Loop, a position he has held since 2022. His responsibilities include assisting merchants and ensuring a smooth operational process. This role builds on his extensive experience in customer support and operations within the ticketing and sports management industries.
Previous Experience at SeatGeek
Thornton Mountford has held multiple positions at SeatGeek from 2015 to 2020. He started as an Event Expert for one year, where he focused on enhancing customer experiences during events. He then transitioned to the role of CX Sr. Lead from 2016 to 2018, overseeing customer experience initiatives. Following that, he worked as a Program Manager in Revenue Operations from 2018 to 2020, where he managed revenue-related projects and strategies.
Background in Sports Management
Thornton Mountford studied Sport Management at Syracuse University, where he earned a Bachelor of Science degree from 2005 to 2009. His education provided a foundation in the principles of sports business, which he has applied throughout his career in various roles within the sports and entertainment sectors.
Entrepreneurial Venture with Propcorn
From 2011 to 2013, Thornton Mountford co-founded Propcorn, a venture based in New York, NY. His role involved overseeing the development and operations of the company, contributing to its growth during its early years in the market.
Experience in Creative Services and Ticketing
Thornton Mountford worked at Idol Sports and Entertainment Inc as the Director of Creative Services/Ticketing from 2009 to 2011. In this role, he was responsible for managing ticketing operations and creative services, which enhanced his expertise in the sports and entertainment industry.