Bryan Howley
About Bryan Howley
Bryan Howley is a Senior Enterprise Merchant Success Manager at Loop, where he has worked since 2024. He has extensive experience in customer success and sales roles across various companies, including iQ Media and Kinetiq TV.
Current Role at Loop
Bryan Howley currently serves as the Senior Enterprise Merchant Success Manager at Loop, a position he has held since 2024. In this role, he is responsible for ensuring the success of enterprise-level merchants by providing strategic guidance and support. His experience in this capacity builds on his previous role at Loop as an Enterprise Merchant Success Manager, which he held for two years starting in 2022. Both positions are based in Philadelphia, Pennsylvania.
Previous Experience at Loop
Bryan Howley worked at Loop as a Merchant Success Manager from 2021 to 2022. During his 11 months in this role, he focused on enhancing merchant relationships and driving customer satisfaction. His tenure at Loop laid the groundwork for his subsequent advancement to the Enterprise Merchant Success Manager role.
Career Background in Customer Success
Bryan Howley has extensive experience in customer success roles across various organizations. Before joining Loop, he worked at Kinetiq TV as an Enterprise Customer Success Manager for two years, from 2019 to 2021. He also held multiple positions at iQ Media, including Sales Development Associate, Customer Success Manager, and Sr. Customer Success Manager, accumulating a total of four years of experience there from 2015 to 2019.
Educational Background
Bryan Howley studied at East Carolina University, where he earned a Bachelor of Business Administration degree from the College of Business. His studies focused on Management, and he completed his degree between 2010 and 2014. This educational foundation supports his professional roles in customer success and enterprise management.
Internship Experience
In 2014, Bryan Howley gained practical experience as a Grassroots Marketing Intern at SOCCER.COM. This internship lasted for two months and provided him with insights into marketing strategies and customer engagement, contributing to his overall skill set in business and customer success.