Dylan Horenberg
About Dylan Horenberg
Dylan Horenberg is a Mid Market Account Executive with a diverse background in account management and marketing. He has worked for various companies, including Loop and Bolt Logistics, and has experience in improving customer retention through innovative return solutions.
Current Role at Loop
Dylan Horenberg serves as a Mid-Market Account Executive at Loop, a position he has held since 2022. In this role, he focuses on managing relationships with mid-market clients and driving sales initiatives. His responsibilities include identifying customer needs and providing tailored solutions to enhance client satisfaction and retention.
Previous Experience at Loop
Before his current role, Dylan worked at Loop as an Account Executive from 2021 to 2022. During this time, he contributed to various sales projects and client management tasks. His experience at Loop has equipped him with insights into customer engagement strategies and sales processes.
Education Background
Dylan studied at the Lazaridis School of Business & Economics at Wilfrid Laurier University from 2015 to 2019, completing a four-year program. He also briefly attended the University of Birmingham in 2019 for a short period. His educational background has provided him with a strong foundation in business principles and marketing strategies.
Professional Experience in E-commerce and Marketing
Dylan has a diverse professional background, including roles in e-commerce and digital marketing. He worked as an E-commerce Intern at Kimberly-Clark in 2018 and as a Digital Marketing Specialist at Honeypot Marketing for five months in the same year. These positions allowed him to gain valuable experience in online sales and marketing tactics.
Customer Retention Initiatives
Dylan has been involved in initiatives aimed at improving customer retention through innovative return solutions. His experience includes automating returns and exchanges to retain revenue for businesses and converting returns into exchanges to enhance the post-purchase experience for customers.