Kelli King
About Kelli King
Kelli King is a Technical Support Specialist at Loop in Columbus, Ohio, with over a decade of experience in various roles within the software development lifecycle. She has held positions in quality assurance, project management, and customer service across multiple companies since beginning her career in 2002.
Work at Loop
Kelli King has been employed at Loop as a Technical Support Specialist since 2021. In this role, she is responsible for providing technical assistance and support to clients and team members. Her position involves troubleshooting issues, resolving technical problems, and ensuring customer satisfaction. Kelli's experience in technical support contributes to her effectiveness in this role, allowing her to address challenges efficiently.
Education and Expertise
Kelli King studied at The Ohio State University, where she earned a Bachelor of Arts in Comparative Studies in Religion from 1995 to 2001. Later, she pursued further education at The Ohio State University College of Engineering, obtaining a Certificate in Full Stack Web Development from 2020 to 2021. This educational background equips her with a solid foundation in both technical skills and analytical thinking, essential for her roles in technology and support.
Background
Kelli King has a diverse professional background, with experience spanning over two decades in various roles related to quality assurance and technical support. She has worked in multiple organizations, including Sedgwick, BISYS Fund Services, and BPL Global. Her career includes positions such as IT Project Services Manager and Quality Assurance Analyst, showcasing her versatility and adaptability in the technology sector.
Achievements
Throughout her career, Kelli King has developed a strong expertise in both the development and production support phases of the software development lifecycle. She emphasizes teamwork and customer service in her work, contributing to successful technology initiatives. Her roles have involved significant responsibilities in quality assurance and project management, reflecting her commitment to delivering high-quality results.