Loyal
Loyal offers a comprehensive platform integrating machine learning, natural language processing, and data integration to enhance healthcare for patients and providers.
Loyal Services
Loyal offers a comprehensive platform integrating machine learning, natural language processing, data integration, and workflow tools. The platform provides solutions for reputation management, patient acquisition, care search, scheduling, and chat services. These solutions help guide individualized healthcare actions at scale, enhancing both patient and provider experiences.
Healthcare Appointment Management
Loyal provides appointment reminders designed to reduce cancellations and no-shows. This service aims to improve scheduling efficiency and ensure patients attend their appointments, benefiting both healthcare providers and patients alike. Additionally, Loyal offers care follow-up services to ensure patients adhere to their care plans, supporting better health outcomes.
Referral and Care Coordination
Loyal streamlines the referral process through automated data collection, making it easier for healthcare providers to coordinate referrals. Their care coordination services assist in admitting acute-care patients to ongoing care facilities, facilitating a smoother transition from hospital to home or other care settings. This enhances the continuum of care and ensures that patients receive appropriate follow-up.
Automated Campaign Management
Loyal manages automated campaigns to drive engagement and conversion in the healthcare sector. By utilizing consumer data, the platform supports customer relationship management and provides a holistic view of engagement touchpoints and outcomes. This enables healthcare providers to effectively reach and engage their patient population.
Healthcare Data Management and Insights
Loyal supports data management by unifying provider data in one accessible place. This allows healthcare systems to have a comprehensive and accurate view of their operations. The platform also provides insights to evaluate the performance of healthcare systems in terms of growth, operations, and engagement, helping providers make informed decisions to improve service delivery.