Blake Cain
About Blake Cain
Blake Cain is a Customer Success Manager with a background in Geography and Anthropology, holding a Bachelor of Science degree from Texas State University. He has accumulated diverse experience in customer experience and account management roles across various companies, including Luma Health and Well Health Inc.
Current Role at Luma Health
Blake Cain serves as a Customer Success Manager at Luma Health, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's services. His responsibilities include managing customer relationships and providing support to optimize user experiences.
Previous Experience in Customer Success
Before joining Luma Health, Blake Cain worked at Well Health Inc. as an Enterprise Project Manager since 2022. He also held the position of Customer Experience Manager II at the same company from 2021 to 2022. Prior to that, he served as an Account Manager at Well Health Inc. from 2020 to 2021. His experience in customer success roles has contributed to his expertise in managing client relationships.
Work History at Stitch Fix
Blake Cain's tenure at Stitch Fix included roles as a CX Agent from 2018 to 2019 and as an Enterprise Account Manager from 2019 to 2020. During his time at Stitch Fix, he developed skills in customer engagement and account management, which have been beneficial in his subsequent positions.
Educational Background
Blake Cain studied at Texas State University, where he earned a Bachelor of Science degree in Geography and Anthropology from 2010 to 2015. He also studied Resource and Environmental Geography during his time at the university. This educational background has provided him with a strong foundation for his career in customer success and project management.
Diverse Work Experience
Blake Cain has a diverse work history that includes positions at The Home Depot as a Team Supervisor and at Google in Operations. He also worked at Barton Associates Inc. as an Associate Account Manager in Physician Recruiting. This varied experience across different industries has equipped him with a broad skill set applicable to his current role.