Elizabeth Porter
About Elizabeth Porter
Elizabeth Porter is an Enterprise Customer Success Manager currently employed at Luma Health since 2021. She has extensive experience in customer success and project management, having previously worked at eHana and Massachusetts General Hospital.
Work at Luma Health
Elizabeth Porter has been serving as the Enterprise Customer Success Manager at Luma Health since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's health technology solutions. Her responsibilities include managing customer relationships and driving engagement to optimize the use of Luma Health's services.
Current Role at eHana
In addition to her position at Luma Health, Elizabeth Porter has worked as an Account Manager at eHana since 2019. Her role involves overseeing client accounts and facilitating communication between clients and the company. She aims to ensure that clients receive the necessary support and resources to maximize their experience with eHana's offerings.
Previous Experience at Massachusetts General Hospital
Elizabeth Porter worked at Massachusetts General Hospital from 2015 to 2019. During her tenure, she held two positions: Data Analyst and Project Manager. In the Data Analyst role, she was responsible for analyzing healthcare data to support decision-making processes. As a Project Manager, she led various initiatives aimed at improving operational efficiency within the hospital.
Educational Background
Elizabeth Porter earned her Master of Public Health (MPH) degree in Global Health from Boston University, completing her studies from 2013 to 2014. Prior to that, she obtained a Bachelor of Arts (BA) in Sociology from the same institution, studying from 2006 to 2010. Her educational background has provided her with a strong foundation in public health and social sciences.
Research Experience at Boston University
Elizabeth Porter gained research experience as a Graduate Student Research Assistant at Boston University School of Public Health in 2014, where she contributed to projects at the Center for Global Health. Additionally, she worked as a Research Assistant at Boston University School of Social Work from 2009 to 2010, where she supported various research initiatives.