Luminai
Luminai, formerly known as DigitalBrain, is a B2B company based in the Bay Area, specializing in automating repetitive business processes across various industries. The company has raised $20 million and is supported by notable investors including General Catalyst and Y Combinator.
Company Overview
Luminai, formerly known as DigitalBrain, is a B2B company headquartered in the Bay Area, with additional locations in San Francisco and Palo Alto, CA. The company operates in the engineering, product, and design sub-industry. Luminai, an S20 Y-Combinator batch participant, focuses on automating repetitive manual tasks in mission-critical business processes across various sectors, including retail, healthcare, and financial services. Backed by multiple venture capital firms such as General Catalyst and Craft Ventures, Luminai has raised $20 million to date.
Services
Luminai specializes in automating repetitive manual tasks across various business processes. The company provides a platform designed to execute the manual, repetitive parts of business processes by seamlessly integrating into existing systems and workflows. Their solutions are aimed at sectors such as e-commerce, marketplaces, healthcare, and financial services. Additionally, Luminai conducts on-demand webinars covering topics like improving agent satisfaction and engagement, and the future of automation in customer experience (CX) with generative AI.
Industry Involvement
Luminai is active in the B2B engineering, product, and design space. The company hosts a CX Leaders Dinner Series, which brings together CX leaders for intimate dinners to exchange ideas on building and scaling high-growth CX teams. The company also has a dedicated research division focused on delegating complex real-world business tasks to computers, highlighting their commitment to advancing automation technologies.
Clientele
Luminai serves a diverse range of clients, with select customers including Goat, Strava, Octave, and Modern Health. Their solutions cater to various industries, helping businesses automate essential processes to improve efficiency and effectiveness in their operations.
Team and Locations
Luminai builds a multidisciplinary team of engineers, researchers, designers, and sales and product experts. With a team size of 27, the company operates out of San Francisco and Palo Alto, CA, but also accommodates remote and partly remote operations, serving regions in the United States and Canada.