Andrew Maldonado
About Andrew Maldonado
Andrew Maldonado is a Customer Service Specialist at Lutron Electronics and the CEO of Caine Crafts, with a background in theatre education and extensive experience at Apple.
Title
Andrew Maldonado currently holds the position of Customer Service Specialist at Lutron Electronics. In addition to this, he is the Chief Executive Officer at Caine Crafts. His roles reflect a diverse range of expertise in customer service, leadership, and business management.
Education and Expertise
Andrew Maldonado studied Theatre Education at DeSales University from 2011 to 2013. During his studies, he participated in a work-study program within the theatre department. This program allowed him to gain hands-on experience in Props, Set design, Costuming, and Ticket Sales, enriching his practical and educational background.
Professional Background
Andrew Maldonado began his professional career at Apple in March 2013 as a Part-time Sales Specialist. Over the next eight years, he advanced to the role of Technical Specialist at the Genius Bar, repairing relationships between customers and their devices. He was later promoted to Sales Expert, where he introduced a new mentoring strategy to enhance team product knowledge and presentation skills. Additionally, he served as Mentor, Trainer, Presenter, Content Creator, and Facilitator for Market and in-store training.
Career at Old Navy
While pursuing his college education, Andrew Maldonado worked at Old Navy. This position provided him with initial work experience and the foundational skills necessary for his subsequent roles in customer service and business management.
Current Employment
Andrew Maldonado is currently employed at Lutron Electronics in the United States as a Customer Service Specialist. Concurrently, he is the Chief Executive Officer at Caine Crafts, demonstrating his capability to manage multiple roles and responsibilities efficiently.