Antonio Pagan Jr
About Antonio Pagan Jr
Antonio Pagan Jr is a Senior Technical Support Specialist at Lutron Electronics and an IT Business Analyst at Sands Casino Resort Bethlehem, with over a decade of experience in Information Technology.
Company
Antonio Pagan Jr is currently employed at Lutron Electronics as a Senior Technical Support Specialist. His role includes providing advanced technical support, specifically for lighting control systems. He also works at Sands Casino Resort Bethlehem as an IT Business Analyst. This dual employment demonstrates his expertise in both the lighting control and casino industries.
Title
Antonio Pagan Jr holds the title of Senior Technical Support Specialist at Lutron Electronics and IT Business Analyst at Sands Casino Resort Bethlehem. These positions underscore his extensive experience and proficiency in technical support and IT analysis.
Education and Expertise
Antonio Pagan Jr studied Information Technology at Lincoln Tech, obtaining an Associate's degree from 2008 to 2010. His education laid the foundation for his career in IT, equipping him with essential skills such as SQL for database management, customer service expertise, and proficiency in Microsoft Office. His technical knowledge is complemented by his practical experience in data entry and technical support.
Background
Antonio Pagan Jr brings over a decade of experience in the Information Technology sector to his current roles. His background includes significant experience in the gambling and casinos industry, which is unique for a technical support specialist. This diverse experience allows him to handle various client needs effectively and support advanced technological systems related to both lighting controls and casino operations.
Specialized Skills
Antonio Pagan Jr specializes in providing technical support for advanced lighting control systems, a crucial aspect of his role at Lutron Electronics. He is skilled in SQL, essential for effective database management and data analysis. Additionally, he possesses a strong background in customer service and proficiency in Microsoft Office, which aids in accurate data entry and comprehensive documentation.