Abraham Kemboi, MBA
About Abraham Kemboi, MBA
Abraham Kemboi is a Product Manager specializing in Customer Interactions at M-KOPA, where he leads the development of a customer app for five African markets. He holds an MBA from the University of Nairobi and has previous experience in product management and engineering.
Work at M-KOPA
Abraham Kemboi currently serves as Product Manager for Customer Interactions at M-KOPA, a role he has held since 2023. In this position, he focuses on enhancing customer engagement and retention through the development of a customer app that operates across five African markets. Prior to this role, he worked as Product Manager for Payments at M-KOPA for three months in 2023 and as Associate Product Manager for eleven months in 2022. His work involves collaboration with cross-functional teams and external partners to ensure a seamless user experience.
Education and Expertise
Abraham Kemboi holds a Bachelor of Science (BSc) in Electrical and Electronics Engineering from the University of Nairobi, which he completed from 2010 to 2015. He furthered his education by obtaining a Master of Business Administration (MBA) in Business Administration and Management from the same institution, graduating in 2022. His academic background equips him with a solid foundation in both technical and managerial aspects, which he applies in his current role in product management.
Background
Abraham Kemboi has a diverse professional background that includes experience in product management and engineering. Before joining M-KOPA, he worked as a Computing Device Engineering intern at Nobeah Technologies Ltd from 2014 to 2015. This internship provided him with practical experience in technology and engineering, which complements his product management skills. His career path reflects a commitment to leveraging technology to improve user experiences.
Achievements
During his tenure at M-KOPA, Abraham Kemboi has led the strategy, design, and development of a customer app aimed at enhancing user experience across multiple African markets. His role involves working closely with global teams to ensure that the app meets the needs of diverse users. His contributions to product management have focused on improving customer interactions and engagement, underscoring his expertise in the field.