Anastasia Mitchell
About Anastasia Mitchell
Anastasia Mitchell is a Customer Care Executive currently employed at M-KOPA in Greater Accra Region, Ghana. She has a background in information technology, having previously worked in various roles including an IT intern at Ghana Ports and Harbours Authority and IT Service Personnel at Ghana Football Association.
Current Role at M-KOPA
Anastasia Mitchell currently serves as a Customer Care Executive at M-KOPA, a position she has held since 2024. In this role, she is responsible for providing support and assistance to customers, ensuring their inquiries and issues are addressed effectively. Her work is crucial in maintaining customer satisfaction and loyalty within the Greater Accra Region of Ghana.
Previous Experience at M-KOPA
Prior to her current role, Anastasia worked at M-KOPA as a Service Center Representative from 2021 to 2024. During her three years in this position, she developed skills in customer service and support, contributing to the overall efficiency of the service center operations.
Internship at Ghana Ports and Harbours Authority
Anastasia completed a two-month internship at the Ghana Ports and Harbours Authority in 2019. This experience provided her with foundational knowledge in information technology within a significant governmental organization, enhancing her practical skills in the field.
Experience at Ghana Football Association
From 2020 to 2021, Anastasia worked as an IT Service Personnel at the Ghana Football Association. In this role, she supported the organization's IT needs, gaining valuable experience in a sports-related environment.
Education in Computer Systems Networking
Anastasia studied at Koforidua Technical University, where she earned a degree in Computer Systems Networking and Telecommunications from 2018 to 2020. She also achieved a Higher National Diploma in the same field, equipping her with the technical knowledge necessary for her career in IT and customer service.