Kikabi Ronah
About Kikabi Ronah
Kikabi Ronah is a Customer Care Representative at M-KOPA Solar in Kampala, Uganda. She studied records management and library and information science at Makerere University from 2015 to 2018.
Work at M-KOPA Solar
Kikabi Ronah has been employed as a Customer Care Representative at M-KOPA Solar since 2020. In this role, she is responsible for addressing customer inquiries and providing support related to the company's solar energy products and services. Her position is based in Kampala, Uganda, where she engages with customers to ensure satisfaction and resolve any issues they may encounter.
Education and Expertise
Kikabi Ronah studied at Makerere University from 2015 to 2018, where she focused on records management and earned a degree in library and information science. This educational background equips her with skills in information organization, data management, and customer service, which are essential for her current role in customer care.
Background
Kikabi Ronah is based in Kampala, Uganda. She has developed her career in customer service since completing her education. Her experience in the field has contributed to her effectiveness in her current position at M-KOPA Solar, where she interacts with a diverse customer base.
Professional Experience
Since joining M-KOPA Solar in 2020, Kikabi Ronah has accumulated four years of experience in customer care. Her role involves assisting customers with inquiries, providing information about products, and ensuring a positive customer experience. This experience has enhanced her skills in communication and problem-solving.