Amadeusz Soltysiak
About Amadeusz Soltysiak
Amadeusz Soltysiak is a 1st Line Network Support Engineer at M247, where he has worked since 2022. He has a background in customer service from his previous role at Tesco and holds a Bachelor of Science in Network and Computer Security from the University of Central Lancashire.
Work at M247
Amadeusz Soltysiak has been employed at M247 as a 1st Line Network Support Engineer since 2022. In this role, he is responsible for providing technical support and troubleshooting for network-related issues. His position requires effective communication and problem-solving skills to assist clients in resolving their network challenges. M247 is known for offering a range of managed services, and Soltysiak's contributions are integral to maintaining customer satisfaction.
Education and Expertise
Amadeusz Soltysiak earned a Bachelor of Science degree in Network and Computer Security from the University of Central Lancashire, where he studied from 2019 to 2022. His education provided him with a solid understanding of network protocols, security measures, and data protection strategies. This academic background supports his current role in network support, where he applies his knowledge to ensure secure and efficient network operations.
Background in Retail
Before transitioning to the technology sector, Amadeusz Soltysiak worked at Tesco as a Shop Assistant from 2018 to 2022 in Accrington, England. This four-year experience in the retail industry helped him develop a strong foundation in customer service. His role involved direct interaction with customers, which enhanced his communication skills and ability to address customer needs effectively.
Bilingual Communication Skills
Amadeusz Soltysiak possesses strong bilingual communication skills, which enhance his ability to interact with a diverse clientele. This skill set is particularly valuable in customer support roles, where clear communication is essential for resolving issues and providing assistance. His proficiency in multiple languages allows him to cater to a broader range of customers, improving overall service quality.
Proficiency in Microsoft Excel
Amadeusz Soltysiak has demonstrated proficiency in Microsoft Excel, which plays a crucial role in his data management and analysis tasks. His skills in Excel enable him to organize, analyze, and present data effectively, contributing to informed decision-making processes within his role. This capability is essential for maintaining accurate records and ensuring efficient operations in network support.