Daniel Sharples
About Daniel Sharples
Daniel Sharples is a Service Desk Analyst at M247, where he has worked since 2020. He has developed skills through an apprenticeship and has prior experience in retail and IT support roles.
Work at M247
Daniel Sharples has been employed at M247 as a Service Desk Analyst since 2020. In this role, he is responsible for providing technical support and assistance to clients, ensuring that their IT systems operate smoothly. His position at M247 allows him to apply the skills and knowledge he has developed throughout his career in the IT industry.
Previous Employment Experience
Before joining M247, Daniel Sharples gained valuable experience in various customer service roles. He worked as a Sales Assistant at Currys plc for seven months in Manchester from 2017 to 2018. Prior to that, he served as a Shop Assistant at Asda for two years in Altrincham from 2015 to 2017. Additionally, he worked as an Apprentice IT Technician at GMI Construction Group PLC for one year from 2019 to 2020.
Education and Expertise
Daniel Sharples studied Information Technology at Trafford College, where he completed a program that provided access to higher education from 2017 to 2018. He is currently participating in a Level 4 Network Engineer Apprenticeship Learning programme with GK apprenticeships in association with the ITP. This apprenticeship is designed to enhance his technical skills and knowledge in the IT field.
Career Development through Apprenticeship
Daniel Sharples has developed new skills and knowledge through his apprenticeship experiences. These learning opportunities are aimed at aiding his future career progression in the IT industry. The combination of practical experience and formal education positions him well for advancement within his field.