Lee Fallon
About Lee Fallon
Lee Fallon is a VoIP Team Leader at M247, where he has worked since 2019. He has a diverse background in telecommunications and business development, having held various roles at companies such as Daisy Group, Gamma Communications, and TalkTalk Business.
Current Role at M247
Lee Fallon serves as the VoIP Team Leader at M247, a position he has held since 2019. In this role, he manages a team that supports over 4,000 partners, including notable names from various industries. His responsibilities include overseeing major incident management and ensuring compliance and security within the team. Lee employs a management style that balances leading by example with the delegation of tasks, which fosters team development and knowledge enhancement.
Previous Experience at Daisy Group
Before joining M247, Lee Fallon worked at Daisy Group as a Business Development Executive from 2015 to 2016. His tenure at Daisy Group lasted one year and took place in Brierfield, England. In this role, he focused on developing business opportunities and enhancing customer relationships.
Experience at Gamma Communications
Lee Fallon was employed at Gamma Communications as a Customer Service Technician Support from 2018 to 2019. His role involved providing technical support and ensuring customer satisfaction. This position lasted for one year and was based in Manchester, England.
Educational Background
Lee Fallon studied at Great Sankey High, where he focused on Business, Management, Marketing, and Related Support Services. He achieved a GNVQ Level 3 during his studies, which spanned from 1991 to 1996. This educational foundation has contributed to his career in business development and management.
Professional Development and Training
Lee Fallon has received training in ITIL, which is crucial for maintaining effective practices within the Support Ticketing System. His commitment to professional development is evident in his regular one-on-one meetings with team members, aimed at fostering their growth and ensuring effective management within his team.