Phelisa Yolelo
About Phelisa Yolelo
Phelisa Yolelo is a Human Resources Generalist currently employed at M247 in Manchester, England. She has extensive experience in various roles within human resources and customer service across multiple countries, including the United Kingdom, United Arab Emirates, and South Africa.
Current Role as Human Resources Generalist
Phelisa Yolelo currently serves as a Human Resources Generalist at M247, a position she has held since 2022. In this role, she is responsible for various HR functions, contributing to the overall management of human resources within the organization. Her experience in customer service and administrative roles supports her effectiveness in this position.
Previous Experience at M247
Before her current role, Phelisa Yolelo worked at M247 as a Customer Care Advisor from 2020 to 2021. During her time in this position, she focused on providing support and assistance to customers, enhancing their experience with the company. This role built on her prior experience in customer service and administration.
Work History at JPS Financial Ltd
Phelisa Yolelo was employed at JPS Financial Ltd as a Claims Administrator from 2018 to 2020 in Manchester, United Kingdom. In this capacity, she managed claims processing and provided support to clients, ensuring that their inquiries and issues were addressed efficiently.
Educational Background in Human Resources
Phelisa Yolelo studied at Avado, where she completed the CIPD Level 3 program, achieving her CIPD certification from 2021 to 2022. This educational background has equipped her with essential knowledge and skills in human resources management, supporting her current role.
Experience in Hospitality and Events Coordination
Phelisa Yolelo has a diverse background in the hospitality industry, having worked as a Reservations Coordinator and Accommodation Coordinator at Rosewood Abu Dhabi from 2013 to 2015 and in 2015, respectively. Additionally, she served as a Groups, Conference & Events Coordinator at CityGuideSA from 2010 to 2012. These roles involved managing reservations and coordinating events, contributing to her expertise in customer service and organizational skills.