Damien B.
About Damien B.
Damien B. is the Head of Support Engineering at mabl, with a diverse background in software engineering and technical support across various companies, including Kinvey, Roku Inc., and EnerNOC. He possesses strong skills in both front-end and back-end technologies, along with a demonstrated history in the information technology and services industry.
Work at mabl
Damien B. serves as the Head of Support Engineering at mabl, a role he has held since 2021. In this position, he oversees the support engineering team, ensuring efficient operations and high-quality service delivery. His leadership focuses on enhancing customer satisfaction and streamlining support processes. His experience in the information technology and services industry contributes to his effectiveness in this role.
Previous Experience in Software Engineering
Damien B. has a diverse background in software engineering, having worked at several notable companies. He was a Software Engineer at Kinvey from 2014 to 2016, where he contributed to various projects in Boston. Following that, he worked as a Senior Software Engineer at Roku Inc. from 2019 to 2021, focusing on internal tools in the Greater Boston Area. His experience also includes a role at American Well as a Software Integrity Engineer from 2016 to 2017.
Technical Skills and Expertise
Damien B. possesses strong skills in both front-end and back-end technologies. His technical expertise includes programming languages such as Java and JavaScript, as well as database management systems like Oracle, SQL, and MongoDB. He has a demonstrated history of streamlining organizational processes and successfully managing projects from inception to completion.
Early Career and Internships
Damien B. began his career with a series of internships and entry-level positions. He worked as an EnerNOC Boston Help Desk Support Intern in 2012 for four months. He then transitioned to a role as a Network Administrator and Technical Support Engineer at EnerNOC from 2012 to 2013. Additionally, he served as a Technical Support Engineer at Akamai Technologies from 2013 to 2014, gaining valuable experience in technical support.
Personal Interests
Outside of his professional life, Damien B. is a car and motorcycle enthusiast. He enjoys snowboarding and skateboarding during the winter months. He also values spending time with dogs, making it a point to engage with them whenever possible.