Chad Dorego

Customer Operations Specialist + Gtm Project Manager @ Magic

About Chad Dorego

Chad Dorego is a Customer Operations Specialist and GTM Project Manager at Magic, where he has worked remotely since 2024. He has extensive experience in managing customer operations and has been involved in sourcing and screening over 10,000 virtual assistants since 2015.

Work at Magic

Chad Dorego currently serves as a Customer Operations Specialist and GTM Project Manager at Magic, a role he has held since 2024. His responsibilities include managing customer operations and overseeing go-to-market projects within a remote work environment in the San Francisco Bay Area. Prior to his current position, he worked as a Senior Business Development Manager at Magic, Inc for six months in 2023. During his tenure, he contributed to the hiring and onboarding processes for virtual specialists, ensuring their integration into US work cultures.

Experience in Virtual Assistant Sourcing

Since 2015, Chad has been part of a team that has sourced and screened over 10,000 virtual assistants. His experience in this area includes developing a flexible hiring setup that allows clients to cancel services without contracts or commitments. This initiative reflects his focus on adapting to client needs and enhancing the hiring process for virtual specialists.

Background in Corporate Social Responsibility

Chad began his professional career as a Corporate Social Responsibility Intern at IBM in 2012, where he worked for four months in the Philippines. This role provided him with foundational experience in corporate practices and social responsibility initiatives. Additionally, he interned at ABS-CBN Corporation in the same year, focusing on advertising and promotions for two months.

Education and Expertise

Chad Dorego holds a Bachelor of Business Administration (BBA) with a concentration in Marketing/Marketing Management from Thames International Business School. He completed his degree from 2008 to 2013. His academic background supports his roles in business development and customer operations, equipping him with essential skills in marketing and management.

Experience in High-Growth Environments

Chad has experience working in high-growth, venture-backed environments, specifically with a company supported by Sequoia and Y Combinator. This experience has provided him with insights into the dynamics of scaling operations and the importance of agile project management in fast-paced settings.

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