Miguel Velasco
About Miguel Velasco
Miguel Velasco is a QA Support professional at Magic, Inc. in San Francisco, California, where he has worked since 2017. He holds a Bachelor's degree in Broadcast Journalism from the University of the East, which he completed in 2010.
Work at Magic
Miguel Velasco has been employed at Magic, Inc. as a QA Support since 2017. He has accumulated seven years of experience in this role while based in San Francisco, California. His responsibilities include ensuring the quality and functionality of products and services offered by the company. His tenure at Magic reflects a commitment to maintaining high standards in quality assurance.
Education and Expertise
Miguel Velasco studied at the University of the East, where he earned a Bachelor's degree in Broadcast Journalism. His studies spanned from 2006 to 2010, providing him with a solid foundation in communication and media. This educational background contributes to his skills in documentation and reporting within his current role.
Professional Background
Before joining Magic, Miguel Velasco held various positions that contributed to his professional development. He worked as a Customer Service Representative at Sitel from 2015 to 2017 in Miami, Florida. Prior to that, he served as a Junior Product Notes Writer at Us Auto Parts for four months in 2010. He also contributed to Manila Standard Today Ltd. as a Contributor from 2010 to 2012 in Metro Manila, Philippines, and worked at Stream Global Services as a Customer Service Live Help Desk from 2011 to 2014 in Eagan, Minnesota.
Career Progression
Miguel Velasco's career progression showcases a diverse range of roles in customer service and writing. His early experience as a Junior Product Notes Writer and Contributor laid the groundwork for his communication skills. His subsequent roles in customer service further developed his ability to interact with clients and address their needs effectively, culminating in his current position in quality assurance.