Aida Conde

Customer Success Manager @ Synch

About Aida Conde

Aida Conde is a Customer Success Manager at Synch, where she has worked since 2022. She has a diverse background in customer success and legal roles, with previous positions at Cint, ASTRAEA, and PLMJ, and holds a Master of Laws from Stockholms universitet.

Current Role at Synch

Aida Conde serves as a Customer Success Manager at Synch, a position she has held since 2022. In this role, she provides support for Synch's Digital Services, WeSynch, which enhances traditional advisory and project services. Aida guides customers through their journey with WeSynch, focusing on a comprehensive approach that spans from initial engagement to project completion and beyond. Her work emphasizes customer satisfaction and effective communication, ensuring that clients receive the necessary support throughout their experience.

Previous Experience at Cint

Before joining Synch, Aida Conde worked at Cint as a Partner Success Manager for the Nordics region from 2021 to 2022. During her four-month tenure in Stockholm, she was responsible for managing partnerships and ensuring client success. This role allowed her to develop skills in client relationship management and enhance her understanding of the Nordic market.

Co-founder Role at ASTRAEA

Aida co-founded ASTRAEA - Juristas Portuguesas pelo Mundo, where she served as the Social Media Manager from 2020 to 2022. This initiative focused on connecting Portuguese legal professionals globally. Her responsibilities included managing social media strategies and engaging with a diverse audience to promote the organization's mission.

Educational Background

Aida Conde studied at Faculdade de Direito da Universidade de Lisboa, where she completed her degree from 2011 to 2015. She furthered her education by obtaining a Master of Laws (LL.M) in European Intellectual Property Law from Stockholms universitet from 2018 to 2019. Additionally, she participated in an online course on understanding the General Data Protection Regulation, which she completed in 2018. Aida's educational background equips her with a solid foundation in law and data protection.

Professional Experience in Law

Aida has a diverse professional background in the legal field. She worked as a Summer Trainee at Abreu Advogados in 2014 for one month and held the position of Legal Associate at PLMJ from 2015 to 2018. Aida also gained editorial experience as an Editor for the Stockholm Intellectual Property Law Review from 2018 to 2019. Her roles in these organizations contributed to her expertise in legal matters and intellectual property.

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