Megan P.
About Megan P.
Megan P. is an Operations Quality Analyst with extensive experience in e-commerce and quality assurance. She has worked for notable companies such as Amazon UK and ManoMano, utilizing Lean Six Sigma methodologies to enhance operational processes.
Work at ManoMano
Megan P. has been employed at ManoMano as an Operations Quality Analyst since 2020. In this role, she focuses on enhancing operational quality within the e-commerce sector. Her responsibilities include identifying process gaps and implementing solutions using Lean Six Sigma methodologies. She has contributed to various projects aimed at improving efficiency and ensuring consistent quality across operations.
Previous Experience at Amazon UK
Megan P. has extensive experience with Amazon UK, where she held multiple roles. She worked as a Fraud Analyst from 2015 to 2016, followed by a position as a Quality Assurance Compliance Specialist from 2016 to 2017. Subsequently, she served as a Program Manager in the Customer Experience Delivery Team from 2017 to 2019. In these roles, she developed skills in quality assurance, compliance, and customer experience management.
Background in Operations Analysis
Before her tenure at ManoMano, Megan P. worked as an Ops Performance Analyst at Patch Plants for four months in 2019. Additionally, she briefly worked at Orange Business Services in 2013. Her diverse experience in operations analysis has equipped her with a strong foundation in process improvement and performance management.
Education and Expertise
Megan P. earned a Bachelor of Arts (B.A.) in Modern Languages from the University of Southampton, where she studied from 2011 to 2015. Her educational background supports her analytical skills and her ability to communicate effectively in diverse environments. She is proficient in data visualization tools, which she utilizes to analyze and interpret complex data patterns.