Betty Hackett
About Betty Hackett
Betty Hackett is a Technical Business Analyst with extensive experience in various roles within the technology and public safety sectors. She has held positions at organizations such as the City of Englewood, South Metro Fire Rescue, and Mark43, and has a strong educational background in Information Technology and business from Florida State University.
Work at Mark43
Betty Hackett has been employed at Mark43 as a Technical Business Analyst since 2021. In this role, she contributes to the development and implementation of technology solutions that enhance public safety operations. Her experience in analyzing business requirements and translating them into technical specifications supports the company's mission to provide efficient software solutions for law enforcement agencies.
Previous Experience in Public Sector
Prior to her current role, Hackett worked at the City of Englewood as a Senior Applications and Projects Specialist from 2019 to 2021. In this position, she managed various technology projects aimed at improving municipal services. Additionally, she served as the Regional 911 System Administrator at South Metro Fire Rescue from 2013 to 2016, where she oversaw the management of the regional emergency response system.
Career in Software and Technology
Hackett has extensive experience in the software industry, having worked at TriTech Software Systems in various roles from 2001 to 2013. Her positions included Technical Services Engineer, Sales Support Engineer, and Proposal Development Manager. These roles allowed her to develop a strong foundation in technical support, sales processes, and project management within the software sector.
Education and Expertise
Betty Hackett holds a Master of Science degree from Florida State University and a Bachelor of Arts degree from the same institution. Additionally, she studied Information Technology at San Diego Mesa College, where she achieved Microsoft Certified Professional (MCP) status. This educational background equips her with a solid understanding of both technical and business aspects of information technology.
Experience in Remote Work
Throughout her career, Hackett has demonstrated adaptability by working in remote environments. Her role as an Account Executive/Implementation Consultant at Origami Risk from 2017 to 2018 was conducted remotely, as were her positions at TriTech Software Systems. This experience has allowed her to effectively collaborate with teams and clients across different locations.