Pasam B
About Pasam B
Pasam B is a QA Engineer at MatchMove with a background in customer service and expertise in mobile application testing.
Professional Career
Pasam B is currently a QA Engineer at MatchMove, a position he has held since 2022, based in Bengaluru, Karnataka, India. Prior to this role, he served as the Support Team Lead at the same company from 2021 to 2022 for 11 months. Before taking on the leadership role, he worked as a Support Specialist at MatchMove for three years from 2018 to 2021. He also had a brief stint as a Contact Center Specialist at Nuance Transcription Services India Private Limited for three months in 2018. From 2016 to 2018, Pasam worked as an Executive at [24]7.ai India in Bengaluru, focusing on customer service and support.
Education and Qualifications
Pasam B completed his Bachelor of Science in Computer Science at S.V University, where he studied from 2012 to 2016. This background laid a strong foundation for his technical skills and expertise in the field of Information Technology and Quality Assurance. His academic journey provided him with a deep understanding of computer systems, which is essential for his roles in mobile application testing and performance testing.
Expertise in Mobile Application Testing
Pasam B has developed specialized expertise in mobile application testing, particularly for Android and iOS platforms. His skills encompass a wide range of performance testing techniques, including load testing, stress testing, spike testing, and endurance testing. These capabilities ensure that applications perform reliably under various conditions and contribute to a robust user experience.
Background in Customer Service and Leadership
Throughout his career, Pasam B has accumulated significant experience in customer service and leadership roles. As a Support Team Lead and Support Specialist at MatchMove, as well as an Executive at [24]7.ai India, he demonstrated strong leadership abilities and a commitment to customer satisfaction. His public speaking skills further complement his leadership capabilities, making him an effective communicator.
Proficiency in Microsoft Excel
Pasam B is proficient in using Microsoft Excel for research and data analysis. This skill enables him to efficiently manage and interpret large sets of data, making informed decisions based on quantitative insights. His expertise in Excel is a valuable asset in his role as a QA Engineer, where data-driven decisions are crucial for maintaining the quality and performance of applications.