Beth C. Powell
About Beth C. Powell
Beth C. Powell is a Customer Service Representative II with over 15 years of experience in the manufacturing and distribution industry. She has worked at Materion Corporation since 2020 and previously held positions at Newark Electronics for 18 years, demonstrating proficiency in customer service and CRM software.
Work at Materion
Beth C. Powell has been employed at Materion Corporation as a Customer Service Representative II since 2020. In this role, she operates within the Cleveland/Akron, Ohio area. Her responsibilities include managing customer inquiries, providing competitive pricing quotes, and ensuring customer requirements are met. Her experience in customer service within the manufacturing and distribution industry supports her ability to navigate the demands of her position effectively.
Previous Experience at Newark Electronics
Prior to her current role, Beth Powell worked at Newark Electronics for a total of 18 years. She served as an Account Specialist from 2002 to 2012 and later transitioned to the role of Marketing Development Specialist from 2012 to 2020. During her time at Newark Electronics, she developed skills in customer service and marketing, contributing to her extensive experience in the industry.
Education and Expertise
Beth Powell holds a Bachelor of Arts degree in Marketing from Notre Dame College. Her educational background complements her practical experience in customer service and marketing within the manufacturing and distribution sectors. She is proficient in using Siebel CRM software and BSPS order entry software, which enhances her ability to manage customer relationships and order processing effectively.
Customer Service Skills
With over 15 years of experience in customer service, Beth Powell has developed strong skills in managing multiple tasks simultaneously in fast-paced environments. She is experienced in database maintenance and issue analysis, which allows her to address customer concerns efficiently. Her ability to provide competitive pricing quotes further demonstrates her commitment to meeting customer needs.