Ingo Breulmann
About Ingo Breulmann
Ingo Breulmann serves as the Key Account Manager for Newmedia at Materna Information & Communications, where he has worked since 2013. He specializes in projects for international telecommunications companies, focusing on customer retention and value management.
Work at Materna
Ingo Breulmann has been employed at Materna Information & Communications since 2013, serving as the Key Account Manager for newmedia. In this role, he has accumulated 11 years of experience, focusing on managing key accounts and fostering relationships with clients in the telecommunications sector.
Specialization in Telecommunications Projects
Breulmann specializes in projects aimed at international telecommunications companies. His expertise includes churn prevention strategies, upselling and cross-selling techniques, customer value management, and the development of self-service solutions. These areas are critical for enhancing customer retention and maximizing revenue.
Innovative Customer Solutions
Ingo Breulmann has played a significant role in the creation of personalized video solutions designed to explain invoices to customers. This initiative targets both new and existing clients, aiming to improve customer understanding and satisfaction regarding billing processes.