Andrew Boland

Software Support Analyst I @ MatrixCare

About Andrew Boland

Andrew Boland is a Software Support Analyst I at MatrixCare, where he has worked since 2021. He has a diverse background in customer support and management, having previously held positions at The Vitamin Shoppe and Anthem.

Current Role at MatrixCare

Andrew Boland serves as a Software Support Analyst I at MatrixCare, a position he has held since 2021. He works in Bedford, New Hampshire, where he is responsible for providing technical support and assistance related to software solutions. His role involves troubleshooting issues, assisting users, and ensuring the software operates effectively to meet client needs.

Previous Experience at The Vitamin Shoppe

Prior to his current role, Andrew Boland worked at The Vitamin Shoppe for a total of 15 years. He served as a Store Manager from 2008 to 2021 in Salem, New Hampshire, overseeing store operations and staff management. Additionally, he worked as a Recruiting Specialist from 2017 to 2019 in Seabrook, New Hampshire, where he focused on talent acquisition and recruitment processes.

Career Background at Anthem and Hannaford Supermarkets

Andrew Boland's career includes experience at Anthem as a Customer Support Specialist from 2007 to 2008 in Manchester, New Hampshire. He also worked at Hannaford Supermarkets in various roles, including Manager of Customer Service from 1996 to 2007 in Raymond, New Hampshire, and Assistant Customer Service Manager from 1996 to 2003 in Manchester, New Hampshire. Additionally, he served as a Training Specialist - Sales and Service at Hannaford from 2004 to 2005 in Queensbury, New York.

Education and Academic Background

Andrew Boland studied at Southern New Hampshire University, where he achieved a degree in Business Administration and Management, General. This educational background has provided him with foundational knowledge and skills applicable to his roles in customer support and management.

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