Joel D.

Lead Business Analyst, Product Management @ MatrixCare

About Joel D.

Joel D. serves as the Lead Business Analyst for Product Management at MatrixCare, where he has worked since 2019. With over 25 years of experience in the healthcare industry, he specializes in implementing electronic medical records and patient administration systems, emphasizing user experience and compliance.

Work at MatrixCare

Joel D. has served as the Lead Business Analyst in Product Management at MatrixCare since 2019. In this role, he focuses on enhancing user experience and improving revenue and cash flow through effective project management. His responsibilities include overseeing the implementation of electronic health record (EHR) systems, ensuring compliance with healthcare regulations, and fostering strong client and vendor relationships.

Previous Experience

Before joining MatrixCare, Joel D. held several key positions in the healthcare industry. He worked at Brightree as a Lead Business Analyst/Product Owner in Product Management from 2018 to 2019. Prior to that, he was a Senior Software Business Analyst/Product Owner at Brightree from 2015 to 2018. His earlier experience includes serving as a Project Manager at Allscripts from 2002 to 2011 and as a Systems Analyst & Implementation Specialist at Simione Consultants, LLC for 11 months in 2012.

Education and Expertise

Joel D. earned a Bachelor of Business Administration (BBA) from Valdosta State University. He has over 25 years of experience in the healthcare sector, specializing in patient administration systems and electronic medical records. His expertise includes managing multi-million dollar client implementations and a strong understanding of healthcare industry regulations, particularly HIPAA compliance.

Methodologies and Focus Areas

Joel D. utilizes Lean Six Sigma methodology to enhance processes and outcomes in his projects. He has a keen interest in client and vendor relations, problem-solving practices, and areas such as patient safety. His focus on improving user experience and financial performance demonstrates his commitment to delivering effective solutions in the healthcare industry.

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