Laurie Walling
About Laurie Walling
Laurie Walling serves as the Senior Director of Customer Success at MatrixCare, a position she has held since 2022. With a career spanning several decades in various leadership roles, she has extensive experience in project management, sales, and marketing operations within the healthcare technology sector.
Current Role at MatrixCare
Laurie Walling currently serves as the Senior Director of Customer Success at MatrixCare. She has held this position since 2022. In this role, she is responsible for overseeing customer success initiatives and ensuring that clients receive optimal value from MatrixCare's services.
Previous Experience at MatrixCare
Laurie Walling has extensive experience at MatrixCare, having worked in multiple roles. She served as the Senior Director of Professional Services from 2019 to 2022, where she managed professional services operations. Prior to that, she was the Senior Manager of Project Management for a period of 10 months in 2018.
Career Background in Healthcare Operations
Laurie Walling has a diverse background in healthcare operations. She worked at CareCentric as the Director of Sales & Marketing Operations from 2002 to 2008. Additionally, she was employed at Eclipsys Corporation as the Sales & Proposal Support Manager for 13 years, from 1987 to 2000. She also gained experience in sales and marketing at Healthcare.com from 2000 to 2002.
Professional Journey Overview
Laurie Walling's professional journey spans over three decades in the healthcare sector. Her roles have included leadership positions in project management, sales, and marketing operations. This extensive experience has equipped her with a comprehensive understanding of customer success strategies and operational efficiencies in healthcare.