David Rogers
About David Rogers
David Rogers is a Customer Success Director at MATRIXX Software, where he has worked since 2020. He has extensive experience in client engagement and training programs, having previously held roles at Sequential Technology International, Synchronoss Technologies, and Verizon Wireless.
Work at MATRIXX Software
David Rogers serves as the Customer Success Director at MATRIXX Software since 2020. In this role, he focuses on enhancing client engagement and ensuring successful software implementations. He acts as the primary point of contact for addressing software buildout issues, managing timelines, and overseeing deployment processes. His contributions have been pivotal in improving customer satisfaction scores for major clients.
Previous Experience at Sequential Technology International
Before joining MATRIXX Software, David Rogers worked at Sequential Technology International as a Senior Client Delivery Manager from 2017 to 2018. During his tenure in New Jersey, he was responsible for managing client delivery processes and ensuring that client needs were met effectively.
Background in Customer Success and Program Management
David Rogers has extensive experience in customer success and program management. He previously held the position of Client Program Manager at Synchronoss Technologies from 2007 to 2010. He later served as Senior Client Delivery Manager at the same company from 2010 to 2017, where he managed client relationships and delivery processes.
Education and Expertise
David Rogers holds a Master of Business Administration (MBA) from William Jessup University. He also earned a Bachelor of Arts in Business Administration with an emphasis in Information Technology from the University of Washington, Michael G. Foster School of Business. His educational background supports his expertise in customer success and program management.
Board Member & Advisor at Tamraloo Studios
Since 2018, David Rogers has served as a Board Member and Advisor at Tamraloo Studios in Greater Sacramento. In this capacity, he provides strategic guidance and insights based on his extensive experience in customer success and program management.