Jon Blacklidge
About Jon Blacklidge
Jon Blacklidge is a Senior Systems Engineer currently working at MATRIXX Software, where he has been employed since 2021. He has extensive experience in systems engineering, having previously held positions at (ISC)² and other organizations, where he managed various technologies including Office 365 and JAMF.
Work at MATRIXX Software
Jon Blacklidge has been employed at MATRIXX Software as a Senior Systems Engineer since 2021. In this role, he has contributed to various systems engineering tasks, focusing on enhancing operational efficiency and system management. His responsibilities include managing JAMF patch management to ensure that all devices are updated with the latest software packages. He has also configured and deployed JAMF Connect for seamless Okta SSO integration on Mac devices, improving user access and security.
Previous Experience at (ISC)²
Jon Blacklidge worked at (ISC)² as a Lead Systems Engineer from 2020 to 2021, where he administered Office 365, including Exchange, Teams, SharePoint, OneDrive, Security & Compliance, and Azure Active Directory Admin Centers. Prior to this position, he served as a Systems Engineer at (ISC)² from 2018 to 2020 in Clearwater, Florida. His work involved deploying and configuring AutoPkgr for automated application deployment to JAMF, which streamlined the process of package uploads.
Background in Technical Support and Administration
Jon Blacklidge has a diverse background in technical support and systems administration. He worked at PBX-Change as Desktop Support for three months in 2014 and served as an RMM Systems Administrator at Data-Tech from 2014 to 2018. His experience includes managing remote monitoring and management systems, which contributed to the operational effectiveness of IT services. Additionally, he worked as a Technical Recruiter at Kforce from 2012 to 2014, gaining insights into the technical hiring process.
Education and Expertise
Jon Blacklidge studied at the University of South Florida, where he earned two Bachelor of Arts degrees. He studied Communication from 2008 to 2010 and Psychology from 2007 to 2010. His educational background provides him with a strong foundation in both technical communication and understanding human behavior, which is beneficial in his systems engineering role.
Technical Skills and Contributions
Jon Blacklidge possesses a range of technical skills that enhance his effectiveness as a Senior Systems Engineer. He has configured Intune Autopilot for zero-touch deployment of Azure AD joined Windows devices and designed a JAMF instance with comprehensive policies, scripts, and application deployments. He also created a RHEL Hyper-V image with Enhanced Session Mode, significantly reducing the build process time for over 150 Engineering users. Additionally, he has authored detailed Intune and JAMF admin guides for standard operating procedures.