Jp Elrod
About Jp Elrod
Jp Elrod serves as the Senior Director of Information Technology at MATRIXX Software, where he has implemented a SaaS/cloud-only policy and transformed IT operations. He has extensive experience in IT leadership roles across various companies, including Silver Spring Networks and Health IQ.
Work at MATRIXX Software
Currently serving as Senior Director of Information Technology at MATRIXX Software since 2020, Jp Elrod has been instrumental in transforming the company's IT operations. He implemented a SaaS/cloud-only policy for all business applications, which included migrating from a failing hosted Exchange system to Office 365. His leadership has also focused on enhancing security and operational efficiency through various initiatives.
Previous Experience in IT Infrastructure
Prior to his role at MATRIXX Software, Jp Elrod held several key positions in IT infrastructure. He worked at Silver Spring Networks as Senior Director of Information Technology from 2013 to 2017 and as Director of IT Infrastructure from 2010 to 2013. His experience also includes roles at ArcSight, Redback Networks, Coherent, and Intellisync, where he developed and managed IT infrastructure strategies.
Education and Certifications
Jp Elrod earned a Bachelor’s Degree in English from Duke University. He also holds an ITIL v3 Certification, which underscores his commitment to IT service management best practices. His educational background and certifications support his extensive experience in managing complex IT environments.
Achievements in Cost Savings and Efficiency
Elrod has demonstrated a strong ability to achieve cost savings and operational efficiency. He renegotiated contracts for all corporate SaaS applications, resulting in annual savings of $250,000. Additionally, he improved global helpdesk operations by implementing local phone numbers for employee access from 13 countries, enhancing support capabilities.
Innovations in IT Operations
Jp Elrod has led several innovative initiatives in IT operations. He transformed company security by implementing Okta SSO with SCIM provisioning and workflow programming. He also deployed laptop zero touch provisioning via Microsoft Endpoint Manager/Autopilot, allowing a shift in procurement model to direct shipping from global suppliers. His architectural work on a new R&D laptop platform has facilitated simultaneous engineering builds.