Dhwani Kothari, Mph

Sr. Product Owner, Payer Solutions (Care Web Qi) @ MCG Health

About Dhwani Kothari, Mph

Dhwani Kothari is a Senior Product Owner at MCG Health, specializing in payer solutions. With a strong background in project management and analytics, she has contributed to significant improvements in healthcare processes and product strategies over her career.

Current Role at MCG Health

Dhwani Kothari serves as the Senior Product Owner for Payer Solutions at MCG Health, specifically focusing on CareWebQI. She has held this position since 2018, contributing to the development and enhancement of payer solutions. Her role involves analyzing market and customer data to create product strategies and roadmaps, which support sales enablement for a suite of payer solutions that serve over 200 clients and generate an annual contract value of $20 million.

Previous Experience in Healthcare Management

Prior to her current role, Kothari worked at several organizations within the healthcare sector. She was an Analytics Program Manager at Caradigm, an Inspirata company, for five months in 2017. Additionally, she served as Project Manager II at Providence St. Joseph Health from 2016 to 2017, focusing on population health initiatives. Kothari also held positions at Swedish Medical Group and the Muscular Dystrophy Association, where she contributed to program management and healthcare services coordination.

Educational Background and Certifications

Kothari holds a Master’s degree in Public Health with a focus on Health Policy and Management from Texas A&M Health Science Center, completed between 2010 and 2012. She also earned a Bachelor of Science in Biology from The University of Texas at San Antonio from 2007 to 2010. In 2021, she completed a Business Analytics Certificate from Harvard Business School Online, enhancing her analytical skills relevant to her current role.

Achievements in Product Development

Throughout her career, Kothari has achieved significant milestones in product development and management. She drove the migration of a monolith service into a microservice architecture, which eliminated downtime for new feature deployment and improved customer satisfaction by 100%. Additionally, she provided strategic leadership for a utilization management platform that reduced clinical review completion time by 70% and modified core processes to decrease product escalations by 50%.

Notable Projects and Initiatives

Kothari has participated in notable projects, including pitching an AI-powered solution aimed at addressing global hunger, which qualified her as one of the top 10 finalists in a competition organized in collaboration with the Women in Cloud platform. She has also created capital business cases for high-value projects, with investments ranging from $1.5 to $3.9 million, demonstrating her capability in managing significant financial initiatives.

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