Caitlin Hahn, MBA
About Caitlin Hahn, MBA
Caitlin Hahn, MBA, serves as the Director of Account Management at MedeAnalytics, where she has worked since 2019. She has a strong background in account management and client relations, having previously held various roles within the company and achieved significant client renewal successes.
Current Role at MedeAnalytics
Caitlin Hahn serves as the Director of Account Management at MedeAnalytics, a position she has held since 2019. In this role, she collaborates with sales teams to enhance client relationships through effective cross-selling and upselling strategies. Caitlin conducts monthly and quarterly strategic value assessments with executive sponsors to ensure alignment with client goals. Her leadership in account management has contributed to the company's overall client satisfaction and retention efforts.
Previous Experience at MedeAnalytics
Caitlin Hahn has a significant history with MedeAnalytics, having worked in various roles since 2015. She began as an Associate Analyst in Big Data Services, then progressed to Business Analyst, and later served as a Senior Associate in Account Management. During her tenure, she secured early client renewals totaling over $1 million in 2019 and was recognized as the 2019 Account Manager Leader of the Year. Her experience in these roles has equipped her with a deep understanding of client needs and account management strategies.
Educational Background
Caitlin Hahn earned her Master of Business Administration (MBA) with a focus on Healthcare Management and Strategy from the University of Alabama, where she studied from 2013 to 2015. Prior to her MBA, she completed her Bachelor of Science (BS) in Health/Health Care Administration/Management at the same institution from 2009 to 2013. This educational foundation has provided her with essential knowledge and skills applicable to her career in account management and healthcare services.
Early Career Experience
Before her roles at MedeAnalytics, Caitlin Hahn worked as a Teacher at Primrose Schools in Cumming, GA, from 2008 to 2010. Additionally, she gained experience in the healthcare sector as an intern in Outpatient Services at DCH Health System in 2013. She also served as a Graduate Teaching Assistant at the University of Alabama from 2013 to 2015, where she supported educational initiatives while pursuing her graduate studies.
Achievements in Client Management
Caitlin Hahn has made notable contributions to client management at MedeAnalytics. She increased the net promoter score to 80 in Q4 through various client satisfaction initiatives. Her ability to secure significant client renewals and her recognition as the 2019 Account Manager Leader of the Year highlight her effectiveness in fostering strong client relationships and driving business success.