David Pak
About David Pak
David Pak is a Senior Business Analyst at MedeAnalytics, where he has worked since 2016. He has a background in Computer Information Systems and Hotel & Restaurant Management from the University of Houston, and has experience in various roles including System Administrator and Front Desk Supervisor.
Work at MedeAnalytics
David Pak has been employed at MedeAnalytics as a Senior Business Analyst since 2016. In this role, he has contributed to projects involving significant medical claims data, overseeing operations related to over 500 million annual claims and more than 20 million unique members. His responsibilities include acting as a subject matter expert, guiding the engineering team on business needs and work priorities. He has also taken ownership of the Agile requirements process, utilizing tools such as Jira and Confluence for effective documentation and management of user stories.
Previous Experience
Prior to his tenure at MedeAnalytics, David Pak worked at Shield Air Solutions, Inc. as a System Administrator from 2011 to 2016. He also held the position of Front Desk Supervisor at Renaissance Hotels for one year in 2007-2008. These roles provided him with a diverse background in both technical and customer service environments, contributing to his analytical skills and business acumen.
Education and Expertise
David Pak earned a Bachelor of Science (B.S.) in Computer Information Systems from the University of Houston, completing his studies from 2012 to 2015. He also holds a Bachelor of Science (B.S.) in Hotel & Restaurant Management, which he studied from 2004 to 2009 at the same institution. This educational background equips him with a blend of technical knowledge and industry-specific insights, enhancing his effectiveness as a business analyst.
Key Responsibilities and Projects
In his role at MedeAnalytics, David Pak has developed user acceptance testing (UAT) test plans and test cases to support clients during the UAT phase, ensuring client approval. He collaborates with quality assurance teams to conduct internal acceptance testing on features and bug fixes prior to release. Additionally, he documents advanced features of the SAAS platform to serve as training references for client teams, facilitating better understanding and utilization of the product.